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Frequently Asked Questions

Please follow the governments current guidelines in regards to COVID- 19 (symptoms and policies)

Mobile Fee

As this is a mobile service there is an additional cost which starts at £40 and increases due to distance.

Mobile Service Terms

With a mobile service comes equipment. During your consultation you would be asked if you have space for a massage bed as this is the portable treatment bed which is used during the appointment. 

If you are booking a facial ensure you have a sufficient water source which has working hot water.

If you have young children or pets please ensure they are not in the treatment area to help replicate a clinical space (health & safety) but also to prevent distraction of everyone involved.

Which payment methods does Hebe Aphrodite accept?

When paying for the balance of you treatment at your session, card & cash payments accepted.

What is the Cancellation policy?

All cancellations need to take place at the latest 24-hours before your appointment time in order to receive a refund of your full deposit. Any cancellations done after the time frame (less than 24-hours) will not receive a refund. 

For example; 

If you have a consultation/treatment booked for Thursday 16th at 10:00 AM the latest you will be able to cancel is Wednesday 15th at 10:00 AM. Any attempt after this time frame will be unsuccessful and your deposit will not be refunded.

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